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The Impact of AI and Machine Learning on Procurement Decisions

Judy Chen
·
November 21, 2024
Technology
Tools

The business world is quickly evolving with the help of technology, and two buzzwords you may have heard recently are AI (Artificial Intelligence) and ML (Machine Learning). These aren’t just tech terms—they are tools that can help companies make better, faster, and smarter buying decisions. But what do they really mean, and why are they making such a big impact on procurement? Let’s break it down!

What is AI & ML?

AI: Smart Systems that Think Like Humans

Artificial Intelligence is like giving a computer a brain. It’s the science of making machines capable of solving problems, learning from experience, and performing tasks that would normally require human intelligence. Things like recognizing images, understanding speech, or making decisions can all be done with AI.

ML: Learning from Data

Machine Learning is a part of AI. It’s all about teaching computers to learn from data without being programmed for every single task. Think of it as a child learning to identify different animals by looking at pictures—over time, the child doesn’t need as much guidance to recognize new animals.

For example: When you use an app that suggests what to buy next based on your past purchases, that’s AI and ML at work. They analyze your buying patterns and “learn” your preferences.

What Can AI & ML Do for Procurement?

Procurement, or buying the right materials, products, and services for a business, is crucial to any company’s success. And thanks to AI and ML, companies can now make smarter decisions with less guesswork.

Enhanced Data Analysis and Predictive Analytics

Data is gold. And the more data you have, the more insights you can gain. But here’s the problem: going through all that data manually is nearly impossible. That’s where AI and ML shine.

  • AI Analyzes Trends: AI can analyze past purchase data, market trends, and external factors like shipping costs or geopolitical events to find patterns. This way, businesses can predict things like when prices might go up or when certain items might be in high demand.
  • Forecasting Future Needs: Machine Learning helps companies forecast demand and prices. For example, if there’s a high demand for a certain material, AI can suggest ordering more in advance to avoid price spikes. According to Gartner, 58% of procurement leaders said they already are implementing, or plan to implement AI in the next 12 months,

Tools for Enhanced Data Analysis and Predictive Analytics

  • IBM Watson Analytics: For predictive modeling and trend analysis.
  • SAP Ariba: Provides AI-driven insights for spend analysis and supplier performance.
  • Tableau with Einstein AI (Salesforce): Combines visualization with predictive analytics powered by AI.

Finding the Right Suppliers with AI

Selecting the right supplier is one of the most challenging tasks in procurement. There are many factors to consider, from cost and delivery times to quality and sustainability. AI helps make this process more efficient and reliable.

  • Personalized Recommendations: AI tools like SourceReady gather data from various sources, such as customs records and supplier websites, to recommend suppliers based on your specific needs. The goal isn’t just to give you a list but to personalize recommendations to match your criteria.
  • AI Search: SourceReady’s AI-powered search delivers more precise results by filtering suppliers based on critical factors such as certifications, industry experience, and specific requirements.
  • AI Matching Score: Businesses can customize their criteria and weight different factors to create a supplier scoring model tailored to their needs. This ensures that buyers are matched with the most relevant and qualified suppliers based on their unique specifications.

Improved Supplier Management

Effective supplier management is critical for procurement success. However, traditional methods of evaluating supplier performance often rely on subjective opinions or manual reviews, making the process time-consuming and inefficient. Machine learning algorithms provide a more data-driven and objective way to assess supplier performance.

  • Data-Driven Assessments: AI-powered systems can evaluate suppliers based on specific and measurable criteria like delivery times, quality of goods or services, and pricing. This takes the guesswork out of supplier evaluations, helping organizations make fair and consistent assessments.
  • Identifying Trends in Supplier Behavior: Machine learning algorithms continuously analyze supplier data to identify trends or patterns in their behavior. For example, if a supplier consistently delivers late during a specific season, AI can flag this pattern, allowing businesses to plan accordingly.
  • Proactive Issue Resolution: By constantly monitoring supplier performance metrics, machine learning algorithms can alert organizations to potential issues in real time. For example, if there’s a decline in a supplier’s delivery accuracy, AI can notify procurement professionals to address it before it impacts operations.

Tools for Improved Supplier Management

  • Coupa: Offers AI-powered supplier management features and automated workflow tools.
  • Ivalua: Focuses on supplier relationship management, including real-time analytics.
  • Procurify: Simplifies order tracking and automates approvals.

Mitigating Risks with Data

In procurement, risks can come from anywhere—supplier financial instability, supply chain disruptions, or quality issues. Machine learning algorithms help businesses identify these risks before they escalate by analyzing historical data and recognizing patterns or indicators of potential problems.

  • Spotting Risks with Historical Data: By examining historical trends, AI can pinpoint patterns linked to risks like frequent delays, product recalls, or even supplier financial instability. If certain conditions that led to previous disruptions are met again, AI can alert you early.
  • Real-Time Alerts for Proactive Risk Management: Machine learning algorithms provide real-time notifications when potential risks are detected. This allows procurement professionals to take immediate action, like finding backup suppliers or renegotiating terms, to mitigate the impact on operations.
  • Examples of Risk Indicators: For example, if a supplier suddenly delays shipments or reports cash flow problems, an AI tool can compare these occurrences with past data and alert procurement managers to investigate further.

Tools for Mitigating Risks with Data

  • Riskmethods: Specializes in real-time risk monitoring and supplier risk alerts.
  • EcoVadis: Focuses on ESG compliance and sustainability assessments.
  • Resilience360: Provides risk visualization and alerts for supply chain disruption.
Traditional vs. AI/ML- Powered Procurement

Small Businesses and the AI Revolution

You might think AI and ML are only for large corporations with big budgets, but that’s no longer the case. Many AI-powered platforms are now accessible and affordable for smaller companies. Tools like SourceReady offer a free version, where small businesses can access basic features for free and pay for premium services as they grow. This gives small companies a chance to compete with larger players.

Conclusion

AI and Machine Learning are transforming procurement, making it smarter, faster, and more reliable. Whether you’re trying to find the right suppliers, predict prices, or manage risks, these technologies offer valuable tools to streamline the process.For businesses of all sizes, platforms like SourceReady provide a practical way to adopt AI without hefty costs. While it’s essential to explore other options like Scoutbee or Jaggaer, embracing AI in procurement is less about keeping up with trends and more about staying competitive.The future of procurement isn’t just about buying things better—it’s about making smarter decisions and building stronger relationships with suppliers. And with AI, that future is closer than you think.

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